Contact Us

Get in Touch With Us

If you need to get in touch with us, we would love to hear from you. Please fill out the form below, ensuring to fill out as much information as accurately as possible. It is important to ensure to select the correct reason for enquiry to ensure your email is directed to the correct department.

We will endeavor to get back in touch within 24 – 48 hours for most enquiries. Please do allow up to 72 hour in some instances such as Warranty Claims, as we may have to lodge the claim with the manufacturer and/or supplier.

Before getting in touch with us, we strongly advise reading through our FAQ’s section, also known as the Frequently Asked Questions portal. More often than not, most questions can be self-answered. For any order updates/tracking information, please refer to your account Order History. We will be sure to keep you updated throughout the entire order process. Some orders may take slightly longer to process depending on stock availability.

If you are requesting an order update, please be sure to keep an eye on your emails and/or Order History section of your account. In the unlikely event you haven't received any emails from us, please be sure to check your Junk/Spam folders before getting in touch with us. Please also be sure to check our Frequently Asked Questions section.

Please provide the serial number of your faulty item. If no Serial Number (S/N) is applicable, please write "N/A".

So we can better understand the fault or issue you're facing, please provide more detail here.

Before sending us an email, it is important to visit our FAQ section for Frequently Asked Questions. More often than not, most questions have already been answered. If you can't find the answer you're looking for, feel free to get in touch with us! If you are enquiring about a product, please be sure to also mention the item URL below.

If you are discussing about a particular product, please copy the item URL here.

You can find your order number in your confirmation email.

Please provide us with as much detail so we can help investigate this matter further.


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